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Platform Features

Enterprise-grade self-service platform built for accessibility at scale. Designed for usability, security, and institutional needs.

Self-Service Platform Built for Institutions

Whether you're an accessibility coordinator managing accommodation requests, an IT administrator deploying for thousands of users, or a procurement officer evaluating vendors, our platform is designed to meet your specific needs.

For Accessibility Coordinators

Manage accommodation requests, track service usage by student, and maintain compliance documentation, all in one accessible interface.

For IT Administrators

Deploy with SSO, manage user access at scale, integrate with existing video platforms, and maintain security standards.

For Procurement Officers

Track spending by department, export billing reports, manage multi-year contracts, and access transparent pricing for forecasting and budgeting.

Complete Feature Set

User Management & Access Control

Create subaccounts for departments, instructors, and accessibility coordinators. Assign role-based permissions and manage access across your entire institution.

Role-based access control (admin, editor, viewer)
Department-level subaccounts
Instructor-specific access based on approved accommodations
Single Sign-On (SSO) with SAML/OIDC
Automated user provisioning and de-provisioning (coming soon)
Semester-based access management (coming soon)
Audit trail for institutional record-keeping

Bulk Upload & Batch Processing

Process hundreds or thousands of videos simultaneously. Tag files by department, course, or cost center for organized billing and reporting.

Drag-and-drop bulk upload interface
Process up to 1,000 videos per batch
Department tagging for billing allocation
Course-level and semester-level organization
Progress tracking for large batches
Automated quality checks before processing
CSV-based metadata import for large collections

Analytics & Reporting Dashboard

Track service usage, monitor budgets, and generate reports for compliance documentation. Export data for integration with institutional financial systems.

Real-time usage metrics by department
Cost tracking and budget forecasting
Service type breakdown (captions, AD, transcripts)
Turnaround time analytics
Quality metrics and accuracy reports
Accessibility compliance documentation
CSV/Excel export for financial systems
Custom date range reporting

Online Caption Editor

Edit caption content, timing, and speaker identification directly in the browser. Changes are immediately reflected in all output formats.

Rich text editor with timing controls
Workspace-wide custom dictionaries that carry athlete, theater roster, mascot, sponsor, or district glossaries into edited captions while matching live captions from the same season
Speaker identification and labeling
Descriptive sound cues (bracketed sound effects and music)
Sound effect and music notation editing
Real-time preview with video sync
Keyboard shortcuts for power users
Download edited files in any format (SRT, VTT, DFXP, SCC)
Re-upload edited files for version control

Comprehensive File Format Support

Accept virtually any video or audio format as input. Output captions in industry-standard formats compatible with all major video platforms.

Input: MP4, MOV, AVI, WMV, FLV, WebM, MKV, M4V
Input: MP3, WAV, M4A, FLAC, AAC, OGG
Output: SRT, VTT, DFXP/TTML, SCC, SBV, SUB
Automatic format conversion
Preserve timing across format conversions
Support for legacy and modern formats

Service Tier Selection

Choose the right balance of speed, cost, and accuracy for each project. Switch between fully automated, AI-assisted, and human-edited services.

Fully automated AI captions (fastest, most economical)
AI with human review (balanced speed and accuracy)
Professional human transcription (highest accuracy)
Standard / Extended audio descriptions with scriptwriting
Per-file service tier selection
Clear pricing displayed before processing
Quality guarantees for each tier

Accessibility & Compliance

Our platform itself is approaching full WCAG 2.1 AA compliance, ensuring accessibility coordinators with disabilities can use the service effectively.

WCAG 2.1 AA compliant editing and playback interface
Keyboard navigation support
Screen reader compatibility
High contrast mode
Accessible file upload and management
Compliance documentation generation

Notifications & Integrations

Get notified when processing is complete via email, Slack, Microsoft Teams, or Google Chat. Automatically sync with your video platforms.

Email notifications
Slack workspace integration
Microsoft Teams channels (coming soon)
Google Chat spaces (coming soon)
Customizable notification preferences
Automatic caption upload to connected platforms
Webhook support for custom workflows

Security & Data Protection

SOC 2 Type II compliant infrastructure with enterprise-grade security. Your content is encrypted in transit and at rest.

SOC 2 Type II certified
Encryption at rest (AES-256)
Encryption in transit (TLS 1.3)
Role-based access control
Audit logging
FERPA and HIPAA considerations
Data retention policies
Automatic content deletion options

Training & Support Included

Every deployment includes comprehensive onboarding, training materials, and ongoing support to ensure successful adoption across your institution or consortium.

Onboarding & Training
  • Live onboarding sessions for administrators
  • Recorded training videos for end users
  • Written documentation and quick-start guides
  • Accessibility-specific training for coordinators
  • Department-specific workflow customization
Ongoing Support
  • Email support with same-business-day response
  • Priority support for enterprise clients
  • Dedicated account manager for institution-wide deployments
  • Accessibility support for users with disabilities
  • Regular product updates and feature releases

Platform Accessibility Commitment

We recognize that accessibility coordinators may themselves have disabilities. Our platform is designed to be fully accessible to ensure everyone can use our services effectively.

Full Keyboard Navigation

All features accessible via keyboard shortcuts without requiring a mouse.

Screen Reader Compatible

Tested with JAWS, NVDA, VoiceOver, and TalkBack screen readers.

High Contrast Support

WCAG 2.1 AA contrast ratios maintained throughout the interface.

Responsive Text Sizing

Interface adapts to browser zoom levels up to 200% without content loss.

Having accessibility issues with our platform? We're committed to fixing barriers quickly. Contact our accessibility team directly at contact_recap@recap-innovations.com

Ready to make your videos accessible?

Your compliance deadline isn't moving. Your timeline can. Give your accessibility working groups the single point solution they need for all videos needing accessibility remediation.